Car Scrappage Privacy Policy

Kandekore (t/a Car scrappage) acknowledge how important it is to respect and protect the Data of everyone who uses our services, whether that be as a customer or a visitor to our website – https://car-scrappage.com. We value and care about your’ rights and privacy and will never use your Data unless you have given us permission to do so, or there is another lawful purpose that allows us to. We will always be transparent about anything we do with your Data. 
1. Information About us 
Our site is owned and operated by Kandekore, a Private Limited Company registered in England under company number 08700228  Registered address: 
1,733 Coventry Road South Yardley, Birmingham, West Midlands, B26 1DT 
VAT Number: 172 0723 30 
Data Protection Officer: Ian Teer 
Email address: admin@car-scrappage.com 

Telephone number: 08000029733 

Postal address: 1,733 Coventry Road South Yardley, Birmingham, West Midlands, B26 1DT 

Who are we?

2. What Does This Policy Cover? 
This privacy notice tells you how we, Kandekore, will collect and use your personal data when you contact us or use our website. 
It will also advise that there may be links to other websites and that we cannot control your’ browsing experience or risks when visiting these or give any guarantee how those sites collect, record, use, store or distribute your’ Data, once you give them control. We would always advise to check the Privacy Policy of every website you visit to ensure that you minimise the risk to yourself. 
Kandekore collects data: 
• To fulfill our contractual obligations to our external providers, clients and customers; 
• To check and confirm eligibility for services; 
• To inform our contractors and employees, as necessary, to achieve the above; 
• To update, inform, advise or communicate with our external providers, clients, customers and partners who have consented for this. 

To quote on and collect scrap cars 
Our legal basis for processing Data is; • To satisfy contractual needs; • Specific or Explicit Consent. 
We will maintain our values and respect the fact that only you own your data and that we are merely temporary custodians of it whilst it is used to enable our commitments to you, to be fulfilled. We will uphold your privacy in accordance with all Laws, Rules and Regulations allowing you the ability to remain in control your data. 
In the interests of fairness and transparency we commence our pledge by providing you with clear choices as to how we collect and use your data, why we need it, who has access to it, where it is stored, when we are likely to delete or amend records and for what purpose, and finally, what your rights are to change, withdraw, request or destroy your data. 
At Kandekore , we acknowledge that your data remains your property and we respect your property whilst it is with us and we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. 
Will Kandekore share my personal data with anyone else? 
We may sometimes contract with the following third parties / party for data storage purposes: 
Local scrap car collection agents

We may pass your personal data on to third-party external service providers, contracted to Kandekore in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only as directed by us. 

3. What is Personal Data?
Personal data is defined by the Data Protection Act 2018 & The General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. 
4. What Are My Rights? 
Your rights as a data subject 
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights: 
• Right of access – you have the right to request a copy of the information that we hold about you; • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete; • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records; 
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing; • Right of portability – you have the right to have the data we hold about you transferred to another organisation; • Right to object – you have the right to object to certain types of processing such as direct marketing; • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling; • Right to judicial review: in the event that Kandekore refuses your request under rights of access, we will provide you with a reason as to why; • For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. 
5. What Personal Data Do You Collect?
We may collect some, or all, of the following personal data (this may vary according to our business relationship) 
Name
Phone number
email address
Car details
Address 
If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. IP Address Other such data as identified prior to collection 
6. How Do You Use My Personal Data? 
Kandekore will process (collect, store and use) the information you provide in a manner compatible with the Data Protection Act & The EU’s General Data Protection Regulation (GDPR). 

If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. 

For more details on security see Part 7, below. 

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We will not share any of your data with any third parties for any purposes (other than storage on an email server). 
We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. 
We will only retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. 
Personal data may be held in addition to these periods depending on individual business needs. 
7. How and Where Do You Store My Data?
We will only store your personal data in the UK. This means that it will be fully protected under the GDPR. 

We will constantly strive to maintain your trust by continuously focusing on our commitment to six key privacy principles:
• Transparency: We are transparent and ethical about how and why we collect and use your data. We will always enable you to make fair decisions and to be clear about how the decision involves your data; • Purpose: We are open about how your data will be used and promise never to share it, nor use it for anything other than the lawful purpose we have it for, or the purpose you have consented to; • Boundaries: We will only ask for personal data that is necessary to complete the purpose it is obtained for and we will only allow access to those responsible for delivering our service or product to you or to any other person or organisation that you have specifically or explicitly consented to; • Control: We empower you to retain control of your data whilst it is with us and your right to privacy. We enable this with clear processes on how we will help you to keep your data accurate and up to date at all times; • Retention: We will only store or keep your data for as long as is necessary, or for as long as you authorise by consent; • Security: We will protect your data at all times by ensuring that we only allow access to it by those identified by process, follow the advice and guidelines for Cyber Security, the framework and requirements of ISO 27001 Information Security and the obligations placed upon us by EU GDPR (General Data Protection Regulations), maintain a secure IT network via strong security and encryption and robust data handling procedures within our offices. 
These principles are the foundations upon which Kandekore’ commitment to Data Security and your privacy, will allow us to demonstrate our commitment to the design and delivery of our products and services, with your Privacy and Data Security afforded the significance they warrant. 
If, whilst using our website, you notice something that doesn’t work the way you’d expect when it comes to privacy, please tell us ! 
Questions:

Under what circumstances will Kandekore contact me? Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure. 
Can I find out the personal data that the organisation holds about me? Kandekore at your request, can confirm what information we hold about you and how it is processed. If Kandekore does hold personal data about you, you can request the following information: 
• Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU; 
• Contact details of the data protection officer, where applicable; 
• The purpose of the processing as well as the legal basis for processing; • If the processing is based on the legitimate interests of Kandekore or a third party, information about those interests; 
• The categories of personal data collected, stored and processed; • Recipient(s) or categories of recipients that the data is/will be disclosed to; • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information; • How long the data will be stored; • Details of your rights to correct, erase, restrict or object to such processing; • Information about your right to withdraw consent at any time; • How to lodge a complaint with the supervisory authority; • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data; • The source of personal data if it wasn’t collected directly from you; • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing. 
 What forms of ID will I need to provide in order to access this? 
Kandekore accepts the following forms of ID when information on your personal data is requested:  
• Passport; 
• Driving Licence; 
• Birth Certificate; 
• Utility Bill (from last 3 months). 

What to do if you are not happy! If, whilst you are browsing our website, engaging with our services or in communication with our Employees or Contractors, you are concerned in any way about the security of your data – please advise us to enable us to address this. 
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here: Tel:  08000029733  Email:  admin@car-scrappage.com 

Privacy Policy: All data obtained by Car Scrappage will be used for the sole purpose of purchasing scrap cars. All customer and waste carrier information will be retained and made available to the relevant law enforcement and government agencies upon request. Google Plus Terms & Conditions